Are you finding that your invoices are not being automatically mapped to your Intray because the supplier is sending multiple invoices in the one pdf? That you are needing to manually split the invoices and apply the map each time? Or is the metadata that a map extracts disappearing when you split the pdf? If so you will need to contact the supplier and ask that they send them as individual invoices. They can still send them within the one email but each invoice needs to be a separate pdf. I have provided a template letter below to make it much easier for you.
Thank you for adhering to our requirements of emailing your invoices to us in pdf format. It’s much appreciated and has made our approvals process faster which means you get paid quicker.
We would however like to request if you are sending multiple invoices that you send each invoice as a separate pdf. You can still send us multiple invoices in the one email, but they need to be separate pdfs.
Thank you very much for your co-operation.