If your invoice was You can simply change the details of the supplier in the Intray or the Approved tab.
By clicking on the pencil icon beside the supplier name at the top of Panel 3 (as shown in 1st image below), you will be presented with a list of other Suppliers that you can assign the bill to. After changing the supplier click Save to finish.
BUT to stop Invitbox from automatically using that supplier next time, you'll need to remove the previously saved 'Best Maps' relating to that incorrect supplier. To do this click on the Admin tab> Suppliers> Edit> Select the incorrect supplier's name from the list> click Edit> then as shown in the 2nd image below you will see 1 or more 'Sender Details' at the bottom, then tick the ones that have the map number & senders email that you don't want to use anymore, then click on OK.
To find out the map# & sender's email address, you just need to look at the invoice history for the invoice that had the wrong supplier: this is accessible via the 'More' button> Show history.
What exactly does 'Best Map' & Sender Details mean?
When you are applying a map our system will ask you whether you want it to remember the sender's email address and the map# you just used. If you say yes (by clicking on the green button named 'Best Map') this means that the next time you receive an email from that sender's email address, our system will automatically apply that map# to the invoice and it will go straight through to the InTray. If the map does not fit the invoice then the invoice will remain in the Unknowns tab.
Note that even though you can quickly select the correct supplier name in the Intray or the Approved tab by clicking on the pencil icon, it's better if you re-map the invoice and choose the correct supplier name & click 'Best Map', as this will save the senders email + map# with the correct suppliers defaults and next time it will automap to the right supplier.
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