FAQ's
Common queries
- Do you want to transfer or unlink a client's account?
- SUPPLIER'S TAX CODE IS SHOWING AS 0% ON INVOICE LINES
- A single file has multiple bills - how do I split them for processing?
- Can I file supplier Statements & reconcile it?
- Can I get reminder / notification emails of tasks I need to complete & account activity?
- Can i set default tax rates at supplier level?
- Can invitbox see my details? My bills..?
- Forgot Password
- How can I see how many credits have been used?
- How do I ask someone if it's ok to approve an invoice? Or view an invoice?Just send them an Invoice Task!
- How do I change my Company name or Invitbox email address?
- How do I change the supplier name & defaults, Merge or Delete a supplier?
- How do I delete a bill?
- How do I easily switch between my Other Companies?
- How do I map a credit note?
- How to give Invitbox access to your account
- I don't like my @invitbox.com name - can I change it?
- I don't like the map being used - can I change it?
- I have sent in some PDFs but i can't see them in my Intray
- I have set up a new User but they cannot see any bills in the In Tray
- My invoice was mapped to the wrong supplier, what do I do?
- My invoices are not appearing in the unknowns
- My supplier doesn't have acc software - can they use Microsoft to create bills?
- Under what circumstances does invitbox suggest maps to me?
- What is Executive sign-off?
- What is invitbox?
- What the heck is a system generated PDF?
- What type of Documents can invitbox receive and process?
- When trying to create new supplier you get error 'A Supplier already exists with this name'
- Why are my mapped invoices still going to the Unknowns Tab?